PLEASE NOTE

Initial Setup Fee Applies

To ensure consistent quality, all new clients are required to complete a one-time setup before any design or tech work begins.

$350 Setup Fee Includes

✓  Brand asset intake (logos, colors, fonts, etc.)
✓  Creation of a design vault for future requests
✓  Style alignment for consistent execution
✓  Internal prep so our team can hit the ground running

This setup fee will be automatically deducted from your first 10-hour block. No exceptions.

Purchase Policy
By completing this purchase, you acknowledge:

• All payments are collected upfront.
  
• Refund windows:
  
• Polaris: 24 hours
  
• Foundation Build: 48 hours
  
• Triple Threat: 48 hours
  
• Tryout Program: non-refundable
  
• Work begins as soon as payment is received.
  
• Polaris → Foundation Build includes a non-refundable $998 credit.
  
• Deliverables and revisions are exactly as listed on the offer page.
  
• Timelines begin once all assets are received.
  
• Polaris is a reflective, interpretive framework based on your inputs.
  
• Please contact us directly before initiating any dispute.
  

Full policy here

If you’ve already completed this setup with us, it will not be charged again.